What is Heidi AI? Posted or Updated on 13 Jun 2025

How Does Heidi AI Work?

During your consultation, Heidi AI listens to the discussion between you and your clinician. It automatically generates a draft of the medical notes based on what is said. Your Clinician will review and approve these notes before they are added to your medical record, ensuring they are accurate and reflect your consultation.

Benefits for Patients

Better Focus on You: Your Clinician can concentrate on listening to your concerns without being distracted by typing notes.

Accurate Records: The AI tool helps ensure that your medical notes are thorough and accurate.

Time Efficiency: Reducing administrative tasks means more time can be spent addressing your health concerns.

Your Privacy Matters

We understand that privacy is a top priority. Heidi AI is designed with robust security features and complies with all data protection laws, including GDPR. The system only processes information discussed during your consultation, and your Clinician will always seek your consent before using Heidi AI. You have the right to decline its use if you prefer.

What If I Choose Not to Use Heidi AI?

Your choice is important to us. If you prefer not to have Heidi AI involved in your consultation, please let your Clinician know. This will not affect the quality of your care.

Want to Learn More?

For more information about Heidi AI and how it is transforming healthcare, please visit Heidi Health.

At Mansfield Medical Centre, we are dedicated to embracing innovative technologies like Heidi AI to provide the best possible care to our patients.       Heidi patient leaflet